FAQ

Kindly follow the following steps:

• Go to Settings
• In Remote & Accessories select Add Accessory
• Make sure the Bluetooth of your device is ON
• Once the device is found, select to pair
• Paired notification will pop-up

Yes, all Compaq TV are certified Android TV.

Kindly follow the following steps:

• Go to settings.
• Select Network
• Select your desired Wi-Fi network from the list of available networks
• Enter password and press OK

Sound: (Standard/Movie/Music/Voice/Game/Stadium/Personal)

Video: (Dynamic/Standard/Sport/Movie )

Compaq TV supports all the DTH/Cable operators present in India.

Yes, all Compaq TVs have Chromecast built-in

Kindly follow the following steps:

• Connect your device to the same Wi-Fi network as your Android TV
• Open the app that has the content you want to cast.
• In the app, find and select Cast
• On your device, select the name of your TV
• When Cast changes color, you’re successfully connected

• After the USB drive is connected to the TV, there will be an automatic pop-up notification stating USB drive found.
• Select OK
• You will be re-directed to the USB Hub
• From the USB Hub you will be able to access your USB data

Kindly connect with us, we will guide you through.

1st demo and installation is free from the brand side. If missed, please follow the below process.

Service Process Map

1

Customer logs the service request

2

Service engineer contacts the customer and confirms the appointment

3

Service engineer visits and addresses the request

4

Feedback call

Kindly opt for wall-mount during the demo-installation visit.

Netflix, Primevideo, Youtube

New apps can be downloaded and installed from Google Play store.

1. Before you start the set-up process check that you have

• A Wi-Fi connection
• A Google Account

2. Turn ON your Compaq TV

• There are 2 ways to set-up your Compaq TV:

Using your Android Phone-

• When your TV says, “Quickly set up your TV with your Android phone?” use your remote to choose Continue or Yes.
• On your Android phone, open the pre-installed Google app.
• Type or say “set up my device.”
• Follow the instructions on your phone until you see a code. Make sure the same code shows up on your TV.
• On your phone, tap the name of your TV when it shows up.
• To finish setup, follow the instructions on your TV.​

Using your TV Remote-

• When your TV says, “Quickly set up your TV with your Android phone?” use your remote to choose Skip.
• Connect to Wi-Fi.
• You might need to wait for the system to update.
• Choose Sign-In using your remote.
• Sign-In to your Google account.
• Follow the on-screen instructions to finish setup.